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To get the most out of Black Friday and Cyber Monday, you’ll want to choose the right tools. These tools can help increase sales, improve customer experience, and keep operations on track. Whether you're shaping your Black Friday strategy or planning how to prepare a store for Black Friday and Cyber Monday, leveraging top apps can make a noticeable difference. Let's discuss the best apps that will support your store and drive success this holiday season!

Top Apps to Boost Your BFCM Success

Maximize your BFCM success with these top apps designed to simplify operations, improve customer experiences, and increase sales. From managing orders to personalizing marketing, these tools can help your business perform better this season.

Gorgias

Gorgias is an AI-powered customer support tool that centralizes communication in one inbox and automates repetitive tasks. It's one of our top picks for BFCM because it helps manage high volumes of customer inquiries quickly, keeping your support team focused on increasing sales and delivering fast, personalized responses.

• Key Features:
  • Every conversation in one powerful inbox
  • Automate 60% of customer support
  • Increase efficiency with an organized, automated inbox
  • Personalize responses with rich customer data
  • Connect 100+ apps for a streamlined tech stack
• Cost Info: Starting at $10 per 10 tickets/month\

Yotpo

Yotpo’s Retention Marketing Platform helps turn one-time shoppers into loyal customers. It integrates with Shopify and BigCommerce to manage reviews, SMS, email, loyalty, referrals, and subscriptions. Yotpo is a top pick for BFCM because it strengthens post-purchase engagement, driving repeat sales and improving customer retention.

• Key Features:
  • Integrated reviews, SMS, and email marketing
  • Loyalty and referral programs
  • Tailored post-purchase journeys
  • All-in-one platform for retention solutions
  • Performance tracking for optimized results
• Cost Info: Starts at $15/month for up to 50 orders

Shipstation

ShipStation simplifies shipping with discounts up to 68% from top carriers. It integrates with Shopify and BigCommerce, helping you efficiently manage order fulfillment and shipping. For BFCM, ShipStation is a top choice because it reduces shipping costs and speeds up order processing, making it easier to handle increased demand.

• Key Features:
  • Save up to 68% on shipping rates
  • Connect with 180+ integration partners
  • Access lowest shipping rates for various carriers
  • Time-saving shipping management tools
  • Customizable shipping labels and packing slips
• Cost Info: Starts at $9.99/month for up to 50 shipments

Recharge

Recharge offers advanced tools for managing subscriptions and recurring billing. Trusted by over 20,000 brands, it integrates with Shopify and BigCommerce to create personalized subscription experiences. For BFCM, Recharge stands out as it helps increase revenue through flexible subscription options and dynamic customer retention features.

• Key Features:
  • Easy subscription management
  • No-code customer portals
  • Dynamic bundles and tiered discounts
  • Robust analytics and insights
  • Personalized subscription experiences
• Cost Info: Starts at $99/month; 1.25% + 19¢ per transaction

Bonus: Must-Have Tools for BFCM Management

You can have a stress-free BFCM with these powerful tools designed to keep your operations on track. From project management to marketing automation, these platforms offer practical solutions to help you stay organized and prepared during the busiest shopping days of the year.

JIRA

Jira helps you organize your Black Friday strategy and Cyber Monday strategy by connecting every team, task, and project. Its Scrum and Kanban boards keep things manageable, while automation and reports provide clarity. Jira is designed to keep your projects on track as you prepare for BFCM success.

• Key Features:
  • Scrum and Kanban boards for project management
  • Timeline for tracking progress and dependencies
  • Reporting and insights with sprint and burndown charts
  • Drag-and-drop automation for efficiency
  • Customizable workflows and team capacity planning
• Cost Info: Free for up to 10 users; Custom pricing for enterprise rates

Klaviyo

Klaviyo helps you prepare for Black Friday and Cyber Monday with its data-driven marketing platform. It tailors customer interactions and maximizes engagement by connecting with email, SMS, and more. Klaviyo’s insights and automation make it easier to refine your BFCM strategy and increase sales.

• Key Features:
  • Real-time data activation for tailored marketing
  • Integration with email, SMS, mobile push, and reviews
  • AI-powered automation and predictive analytics
  • Extensive integrations and performance benchmarks
  • Improved audience growth and customer lifetime value
• Cost Info: Free for 0 - 250 active profiles; Custom pricing for enterprise rates

Best of all, if you're a BigCommerce shop owner, you can use the Arctic Leaf Cart Rebuilder app to recover abandoned carts and boost your sales. This app dynamically rebuilds incomplete purchases, helping you capture lost opportunities and improve your Black Friday and Cyber Monday strategy. By addressing cart abandonment, you can turn missed chances into revenue and optimize your BFCM performance effectively.

Conclusion

To wrap up, integrating these top apps can greatly support your Black Friday and Cyber Monday plans. From managing customer interactions and marketing to optimizing shipping and subscriptions, each tool is designed to make your BFCM experience smoother and more successful. Don’t miss these opportunities to refine your strategy and improve your sales. If you need any help setting these up or have questions, feel free to contact Arctic Leaf for support.

Let’s make this Black Friday and Cyber Monday your best one yet!