about us

UX Research

Since every business is unique, our UX Designers start by researching the company’s background, users, and project goals before beginning the design process. As the team’s investigators, they ensure that each site is perfectly tailored to its audience.

User Experience:

• Conduct UX audit
• Develop website roadmap (taxonomy and information architecture)
• Create UX wireframes
• Collaborate on design process

Web & App Design

During the web/app design phase the UI designers take the UX wireframes and bring them to life with the clients’ brand as true to life design prototypes. Each part is created in collaboration with the development team to make sure it’s possible to implement.

User Interface Design:

• Interactive prototype creation
• Creation of development-ready assets and guidelines
• Collaborate on design process

Web & App Development

Our experienced full stack development team takes the provided designs, solutions and technical specifications and works to build whatever you can dream. To make the process transparent and allow the client to see the progress along the way we have created a bespoke site preview tool, Shippy, that can be viewed at any time to see the build in progress. The client has direct access to their developers and we will be in constant communication with stand ups and progress updates.

Development:

• Full-stack development expertise
• Preview tools and sandbox environments
• App installation and configuration

Strategy

Our growth marketing team starts with a brand audit to uncover key strengths and growth areas. We assess platform health and prioritize impactful initiatives, ensuring a collaborative approach with ongoing communication to drive effective, results-oriented strategies.

Strategy:

• Conduct brand audit to identify unique selling points and key growth strategies
• Assess platform health, including deliverability, subscriber list hygiene, tech stack
• Prioritizes initiatives for quick wins to prove value and increase ROI

Copywriting & Design

Our copywriting process starts with detailed research to understand your brand’s voice and market. We collaborate closely to refine ideas and create engaging content that aligns with your brand and connects with your audience.

By analyzing industry trends and audience needs, our design team will create elements that attract attention and support your messaging effectively, always maintaining brand identity.

Creative Process:

• Brand research to capture brand voice and differences from competitors
• 1:1 sessions with client to workshop the brand voice and ensure copy aligns
• UI Design of branded custom template
• Ongoing branded marketing design

Implementation

In the implementation phase, we turn designs and strategies into fully functional solutions. Our team handles the technical setup, integrates systems, and ensures smooth execution. We focus on clear communication and effective project management to meet your objectives on time.

Marketing Implementation:

• Platform agnostic implementation expertise
• Integration installation and testing
• Monitoring for early detection of data inconsistency

Quality Assurance

Quality assurance is integral to our process, ensuring every aspect of your project meets the highest standards. We conduct thorough testing and review, identifying potential issues and refining solutions, all while maintaining clear communication to keep you informed throughout.

QA Testing:

• Testing across browsers and devices
• Client UAT phase
• Final approvals & billing
• Site launch

Launch

Testing and quality assurance are complete, and we’re ready to launch the website. We’ll provide a checklist for the brand to follow, with our team available to guide them through the process. A launch date will be set, and the Lead Developer, Technical Director, Account Manager, and QA tester will be there to ensure everything goes smoothly. After launch, we’ll conduct post-launch testing to confirm everything is working as expected.

Launch Phase:

• Official launch date with all key stakeholders involved
• Migration and 301 redirects tested
• Check DNS propagation
• Ensure tracking is set up
• Full-site post-launch QA testing

Ongoing Growth & Support

Our ongoing growth and support involve regular performance monitoring and updates. We adapt strategies based on data and feedback, addressing challenges and making improvements to help you maintain progress and achieve long-term success.

Ongoing Success:

• Web & App: Quarterly business reviews
• Growth Marketing: Monthly analytics reports
• Growth Marketing: Quarterly in-depth optimizations
• Data analysis and optimization
• Marketing and tech stack consulting
• Leverage partnerships with third-party services to grow client ROI